ACSR Pro Tools System Support Certification

ACSR Pro Tools System Support Certification Overview

The ACSR Pro Tools System Support (PT400) is a blended course providing online content prior to attending a classroom Instructor-led training program. Students will learn configuration and troubleshooting techniques to minimize system downtime and maximize productivity, focusing on Pro Tools | HD software and hardware problems. Lab work and role playing give students practical experience. After completing the class, participants are able to provide first-line support to the Avid Pro Tools and Pro Tools | HD customer base. There is an initial Online Exam and the hands on activity concludes with a significant practical exercise in preparation for the certification exam. This course prepares candidates for the Avid Certified Support Representative: Pro Tools certification exam, as well as being the foundation of the program for candidates pursuing the full certification path to become an Avid Certified Support Representative: Elite.

Audience

This course is designed for: Support and maintenance personnel Pro Tools | HD users who wish to expand their technical expertise

Objectives

At the end of this course you will be able to: Identify and configure Mac & PC CPUs and Operating Systems for use with Pro Tools software & hardware – Install and configure Avid Pro Tools | HD software & hardware – Review and identify Pro Tools | HD hardware including audio interfaces, PCIe cards, synchronization devices, etc. – Explore, install, configure and troubleshoot synchronization concepts – Compare capabilities between Pro Tools product lines Troubleshoot and resolve problems on Avid Pro Tools systems – Be ready to sit the ACSR Pro Tools certification exam

Prerequisites

The following are highly recommended: Completion of the Pro Tools Fundamentals (PT101) course, or equivalent experience Familiarity with Windows and Mac Operating Systems Technical and operational knowledge of Avid Pro Tools | HD systems is recommended